Privacy Policy

Wilson's Bay Area Debris Box LLC
Email: orders@bayareadebrisbox.com
Phone: 925-302-0797

Effective Date: May 13, 2026

1. Introduction

Wilson's Bay Area Debris Box LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services, including SMS communications.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Phone number
Email address
Service address
Any information you voluntarily provide through forms, calls, or messages

b. Automatically Collected Information

IP address
Browser type
Device information
Pages visited on our website
Date and time of visits

c. SMS Communication Data

Phone number
Message content
Opt-in/consent records

3. How We Collect Information

We collect information through:

Website contact forms
Service request submissions
Phone calls and SMS interactions
Cookies and tracking technologies
Direct communication via email or messaging

Users opt in to receive SMS messages by submitting a form on our website and checking a consent checkbox, or by contacting us directly to request services.

4. How We Use Your Information

We use your information to:

Provide and manage our debris box rental and related services
Respond to inquiries and customer support requests
Schedule and confirm appointments
Send service updates and notifications
Improve our website and services
Comply with legal obligations

We do not sell or share your personal information for marketing purposes.

5. SMS & A2P Messaging Compliance

By providing your phone number and opting in, you consent to receive SMS messages from Wilson's Bay Area Debris Box LLC regarding:

Appointment confirmations
Service updates
Customer support

Messages may include appointment reminders, service updates, and responses to customer inquiries.

Important Statements (A2P Compliance):

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

Additionally:

Message frequency may vary
Message and data rates may apply
You can opt out at any time by replying “STOP”
For help, reply “HELP” or contact us at orders@bayareadebrisbox.com
Consent is not a condition of purchase.

6. Data Sharing Policy

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

We only share information in limited situations:

With trusted service providers (e.g., scheduling software, customer service tools) strictly for business operations
When required by law or legal process

Required Compliance Statement:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Security Practices

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

Secure data storage systems
Encryption where applicable
Restricted access to personal data
Regular monitoring for vulnerabilities

While we strive to protect your data, no system can guarantee absolute security.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Improve user experience
Analyze website traffic
Understand user behavior

You can disable cookies through your browser settings; however, some features of the site may not function properly.

9. Your Privacy Rights

You may:

Request access to your personal data
Request correction or deletion of your data
Opt out of communications at any time

To exercise your rights, contact us at: orders@bayareadebrisbox.com

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

11. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information